Transition Networks

Privacy Policy of Transition Networks, Inc.

Last modified: June 29, 2016

Introduction

We respect your privacy and are committed to protecting it through our compliance with this policy.

This privacy policy describes the types of information we may collect from you or that you may provide when you visit our website www.transition.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • on this website;
  • in email and other electronic messages to us; and
  • when you interact with our advertising and applications on third-party websites and services.

It does not apply to information collected by the Company offline or through any other means, including on any other website operated by the Company or any third party.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have the choice to not use our website. By accessing or using this website, you agree to this privacy policy.  We may change this privacy policy from time to time, as described below. Your continued use of our website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect information from and about users of our website, including:

  • personal information, such as name, postal address, e-mail address, telephone or fax number; and
  • that is about you but individually does not identify you, such as product preferences or information requests, company names, industry categories.

The technologies we use for this automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our website.

Information You Provide to Us

The information we collect on or through our website may include:

  • information that you provide by completing forms on our website, including information you provide when you subscribe to Company communications or request product information;
  • records and copies of your correspondence (including email addresses), if you contact us; and
  • your responses to surveys that we might ask you to complete for feedback or research purposes.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • to present our website and its contents to you;
  • to provide you with information, products, or services that you request from us;
  • to fulfill any other purpose for which you provide it;
  • to notify you about changes to our website or any products or services we offer or provide though it;
  • to allow you to participate in interactive features on our website;
  • in any other way we may describe when you provide the information; or
  • for any other purpose with your consent.

Disclosure of Your Information

We may disclose, without restriction, aggregated information about our users and information that does not identify any individual.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • to fulfill the purpose for which you provide it;
  • to our parent company and affiliates;
  • to partners, resellers and distributors and service providers we use to support our business;
  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to a buyer or successor in the event of a merger, reorganization, dissolution or other sale or transfer of some or all of our assets;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction); and
  • for any other purpose with your consent.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. Below are two mechanisms to provide you with the following control over your information:

  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may then be inaccessible or not function properly.
  • If we have sent you a promotional email, you may click the “unsubscribe” link to opt-out of future promotional emails. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Accessing and Correcting Your Information

If you have created an account to use additional features on our website, you can review and change your personal information by logging into our website and visiting your account profile page.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customerservice@transition.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any other information provided by you through the website will be encrypted using Secure Sockets Layer (SSL) technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

The transmission of information via the internet unfortunately is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Changes to Our Privacy Policy

It is our policy to post updates to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you. The date the privacy policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at customerservice@transition.com.

We value Transition Networks as a vendor. We have been extremely impressed with the capabilities and performance of their products and even more with their support and willingness to work with us to add features or address issues.

Vice President of Telecommunications For a Southeastern Region Power Utility Company